Nutreco is a global leader in animal nutrition and aquaculture, operating well‑known brands such as Skretting and Trouw Nutrition. With multiple brands serving customers worldwide, each with unique processes, markets and digital requirements, Nutreco relies on the Intershop e‑commerce platform as the backbone of its international digital operations.

As the business expanded and system complexity increased, the limitations of the existing setup became more apparent. Fenego analyzed the Intershop landscape, resolved structural bottlenecks and laid the technological foundations for long‑term digital growth.

Nutreco needed more than technical execution. The organization was looking for a company deeply familiar with the Intershop ecosystem, one that could provide strategic guidance, proactively identify optimizations and help define a future‑ready digital roadmap.

Recurring technical issues, slow performance and an outdated customer experience weighed heavily on daily operations and impacted end‑users. At the same time, Nutreco aimed to open new digital channels and scale to additional markets, requiring a reliable, transparent and forward‑thinking provider. Speed, clarity and strategic input became essential selection criteria.

Fenego began with a comprehensive audit of Nutreco’s Intershop platform. The assessment went beyond code review and included performance analysis, maintainability, scalability and overall architectural health. The audit revealed how small inefficiencies and accumulated complexity had built up over the years, affecting platform stability and speed. It also clearly separated quick wins from long‑term structural improvements, allowing Nutreco to progress in a controlled and well‑prioritized way.

In parallel, Fenego and Jungle Minds redesigned the entire user experience. By tackling UX and Intershop technology simultaneously, the platform was modernized visually and strengthened technically. New designs no longer clashed with outdated technical constraints, inefficient features were rebuilt and recurring errors were resolved at the source. Workflows were streamlined and the Intershop foundation was rebuilt to be genuinely future‑proof.

The Intershop platform is now significantly more stable and higher-performing. Critical processes such as product imports and search indexing now run considerably faster, making updates visible sooner and reducing operational errors dramatically. In some regions, processing times dropped by more than 75%.

Internally, the impact is substantial: incidents have become rare, management processes are more efficient, partly thanks to the removal of ‘ghost users’, and teams spend far less time troubleshooting. This enables them to focus on meaningful improvements that add real business value.

The revamped design and underlying technical optimizations also deliver a smoother user experience and a platform that is easier to manage and extend. Today, Nutreco operates an Intershop environment that performs better, offers greater stability and is fully prepared to support additional OpCos and markets worldwide.

With a strengthened technical foundation and a scalable architecture, Nutreco is ready for the next phase of digital growth. The Intershop platform is prepared for rollout to new operating companies and emerging markets, forming a robust backbone for future initiatives.

The roadmap includes migration to the latest version of Intershop and the launch of additional digital sales channels. The platform is now ready and able to evolve confidently alongside Nutreco’s global ambitions.

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