At Fenego, we respect your privacy rights

Privacy Policy

Who we are

“We”, “us” or “our” means Fenego NV, with its registered office at Kempische Steenweg 311 5.01, 3500 Hasselt, Belgium and with company number BE 0809.511.718; We act as controller for the personal data we gather through your use of our website. This Privacy Policy is solely intended to provide you with information in relation to the processing of personal data through your use of the website. For our privacy practices in relation to our services, we refer you to the agreement as may be concluded between us. Your privacy is important to us, so we’ve developed this Privacy Policy that sets out how we collect, disclose, transfer and use (“process”) the personal data that you share with us, and which rights you have. Please take a moment to read through this policy. If you have any questions, concerns or complaints regarding this Privacy Policy or our processing of your personal data or you wish to submit a request to exercise your rights, you can contact us via email.

This Privacy Policy was revised last on (13/11/2022).

What personal data we collect and why


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In the event you make use of the contact form, you will be asked to provide the following information: name, address, e-mail address, phone number, and any personal data that you choose to put in the designated blank field (please do not provide us with any sensitive information, such as health information, information pertaining to criminal convictions, or credit card/account numbers). This is information that is provided directly by you.


Fenego NV uses cookies to personalize content, advertisements, to use social media services and to monitor traffic on our website. We share information about your browsing habits with our social media, advertising and analytics partner who may combine this information with information you have already given them by using their services. When you come to our website, we ask you for your permission to accept all of our cookies. Without these cookies, the website cannot function.

Necessary & functional cookies

The First Party Cookies, specifically the cookies placed by Fenego NV itself regarding this website, are: - viewed_cookie_policy: this cookie is needed to keep track of which cookies we are allowed to place on your device (retention period: 1 year)

Analytical cookies

We use analytical cookies on this website, in particular: - _gat, _ga, _gid, _glc_au: User visits on are measured in an anonymous way via Google Universal Analytics in order to optimize the information offer on Google Analytics is set so that the IP address is not processed, nor data shared. (permanent cookies with a validity of maximum 2 years) fr: cookie placed by Facebook. This cookie is placed for Facebook advertising (retention period: 3 months); - _hjIncludedInSample: To gain insight into the click, scroll and viewing behavior of visitors, we use Hotjar cookies. The cookie contains a unique identifier (UUID), which makes it possible to track the same visitor on multiple pages and sessions. This session cookie is set to let Hotjar know if a visitor is included in the sample;

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may also disclose your personal data in the event such disclosure is required or necessary in order to fulfil a legal obligation. We may also disclose personal data in order to protect your vital interests or the vital interest of another natural person. As such, we do not disclose your personal data to our social media partners. We do, however, make use of social media plugins to direct you to our social media channels and to allow you to interact with our content. These social media channels are Facebook, LinkedIn, Twitter, Youtube. In the event you click such link, such social media service provider may collect personal data about you and may link this information to your existing profile on such social media. We are not responsible for the use of your personal data by such social media service provider. In such case, the social media service provider will act as controller.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Terms & Conditions


This website is the property of Fenego nv.

Contact details:

  • Mailing address: Kempische Steenweg 311 /5.01 - 3500 Hasselt

  • Address of registered office: Kempische Steenweg 311 /5.01 - 3500 Hasselt

  • Telephone: 011/77 17 20

  • Email:

  • VAT number: BE 0809.511.718

By accessing and using the website you explicitly agree to the following terms and conditions.

Intellectual property rights

The content of this website, including brands, logos, drawings, data, product or company names, texts, images and the like are protected by intellectual rights and belong to Fenego nv or entitled third parties.

Liability limitation

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered as personal, professional or legal advice to the user. Fenego makes every effort to ensure that the information provided is complete, correct, accurate and updated. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information is unavailable on or via the site, the name of the company will make the greatest possible effort to rectify this as quickly as possible.

Fenego can not be held liable for direct or indirect damage resulting from the use of the information on this site. If you find inaccuracies in the information made available through the site, you can contact the site manager. The content of the site (including links) can be adjusted, changed or supplemented at any time without notice or notification. The name of the company gives no guarantees for the proper functioning of the website and cannot be held liable in any way for malfunctioning or temporary (un) availability of the website or for any form of damage, direct or indirect, that would result from the access to or use of the website.

Fenego can in no case be held liable to anyone, directly or indirectly, in a special or other way for damage due to the use of this site or of another, in particular as a result of links or hyperlinks, including, without limitation , of all losses, work interruptions, damage to programs or other data on the computer system, of equipment, software or other of the user. The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placement of links to these websites or pages in no way implies an implicit approval of their content. Fenego expressly states that it has no control over the content or other characteristics of these websites and can in no way be held liable for the content or characteristics thereof or for any other form of damage caused by its use.

Applicable law and courts

Belgian law applies to this site. In the event of a dispute, only the courts of the district of Hasselt (Belgium) have jurisdiction.